The system was relatively easy to install and set up with the app. However, the number pad has no feedback, no beeps when pressing buttons and the buttons seem to be inconsistent in whether they're pressed or not. So when you press the "Set" button to leave the house, 4 out of 5 times it doesn't actually set - you have to pres it 3 or 4 times. Also, when you come in and "Unset", it fails to accept your code about 50% of the times. I would not recommend this system to anyone.
While it’s a bit long winded to properly set up, once set up it’s a great product. App is easy to use and manage users, add your family members mobiles.
The package had been opened & there was a component missing. There was however no instructions on how to install the device. So it would have been useless anyway.
Good basic kit BUT, only give it 3 stars as we are very disappointed with the keypad - it has no speaker, so no confirmation sound. All sounds come from the hub, which for us is a hallway and room away from the front door so we cannot hear them. Our old Yale system keypad produced sounds and had a display so you were confident the alarm was set or you put in the correct code. Even the support team did not know this!. Instructions are lacking in this detail. I may not have purchased if I'd known this. On a plus, the app is good and the devices have a good range
Seems to be a good bit of kit, some of the instructions could be better.
Up to now very pleased with alarm system. It does exactly what it says
Brilliant piece of kit easy to set up and easy to work with on phone
You cannot register any of this, or even connect the hub without an internet connection. If you buy a new house and cannot get the internet connect for a week or so then you will have no alarm. Their claim that it will work without the internet is not true. the very first thing the app does is register the product online and if it is not connected to the internet it all fails. If you connect it to your wifi router without that having the internet connected it just fails. The whole system is ill thought out at best. They should have made the system so it all connects to your router via the hub which stores the setup in flash memory. That way when you do get internet it could all be uploaded but, retained basic alarm functionality until the internet connection was available.,
Our last Yale alarm had been working for the last 12 years, it actually did not go wrong but was analog in a digital world, new system and app is great
App has very poor range of features and control, video feeds don't pull into other smart home devices like Google home/nest
Bought to replace a SR-330 which failed on a tamper fault to the external siren.
Immediate impressions:
- Indicator led on keypad is hidden behind the barely transparent plastic case and is effectively invisible.
- External alarm is no better protected from moisture ingress from previous version
- Door/window contact unit has no easily accesible fastener mount points (without what appears to be unrecoverable disassembly) so adhesive seems to be the only option.
Too early to comment on the base unit battery or external alarm tamper longevity.
4 star rating is largely based on the kits function for its price point compared to other alternatives.
Great system for home security. I bought the basic pack. Excellent condition and easy to install by a competent person. User friendly phone application Yale.
Delivery issues and system instructions very unclear and difficult to understand. This is more of a toy alarm system than a serious crime prevention system. Reasonable value for money
It is very good
Please see if you can add more products like 'Smoke releasing', when intruder enters the home.
System is easy to use via the app. Straightforward to set up and does what it says on the tin.
I've had the Yale smart home alarm system for a few weeks now. Virtually no setting up required. The hardest part was deciding the best positions for the sensors. There are several apps on google play, but only one worked with my system. Make sure you download the correct app. Overall really pleased with our purchase.
Easy to setup and working well. Ability to simply expand when required is a great benefit
Easy to pair with the alarm is doing the job fast detection.
This is a great home security bundle, easy to setup, operate and monitor, I highly recommend it.
Easy to set up and use from the APP. The sensors seem to work really well.
