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Powered Now introduces AI virtual receptionist for trade businesses

Powered Now launches an AI receptionist app to help tradespeople answer calls, collect job details, and manage diary bookings.

Powered Now introduces AI virtual receptionist for trade businesses

Automating inbound call management on site

Trade software developer Powered Now has launched a dedicated AI receptionist tool aimed at helping sole traders and small contracting firms reduce missed business opportunities. The service, titled Powered Now Receptionist, works across mobile devices and web platforms to handle incoming phone enquiries automatically when tradespeople are unable to answer.

The system engages callers in interactive conversation to collect essential job requirements and site details. It can also interface directly with the user's schedule to book site visits and quote appointments automatically, limiting the administrative burden on busy contractors working on site.

Impact on trade business overheads and software management

What does this mean for a UK tradesperson or DIYer actually buying this kit — does it change what they should pay, buy, or watch out for?

For self-employed electricians, plumbers, and carpenters, missed calls directly translate to lost revenue, particularly when working solo on site where answering a ringing phone is unsafe or impractical. While this digital service does not change the physical tools in your van or the price of materials at the merchant counter, it represents a direct operational cost consideration. Tradespeople evaluating call-handling solutions must weigh the monthly software subscription fees against the revenue generated from captured leads. It offers an alternative to traditional call-answering agencies, potentially lowering administrative overheads for small businesses looking to modernise their client communication tools without hiring extra staff.

Integrating business tools with daily site work

Available across iOS, Android, and web browsers, the software is designed to integrate into existing trade management workflows. As administrative technology becomes increasingly prevalent among UK trades, digital diary management and automated client communication are rapidly becoming standard tools alongside traditional hand and power tools.

Reported by Professional Electrician — original article

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